Frequently asked questions (FAQ)
We always strive to answer all your questions quickly and reliably. Our team would be happy to assist you by telephone. You can find an overview of frequently asked questions here.
Conditions:
Our insurance conditions are formulated in a clear and comprehensible manner. And you can rest assured that we will act in your interests. After all, we are also pilots – and we know everything that can happen.
Best premiums:
We provide the best possible service at the lowest possible premiums. The basis for this is an individual security check. For our opinion is that anyone who flies a safe aircraft and has good training and experience should only have to pay for his own, individual risk.
Forms:
We have compiled all necessary forms, applications and explanations for you. You can find these in our download area:
Liability insurance:
Our liability insurance provides you global cover and includes personal injury and property damage of third parties. This means you can take out owner or passenger liability insurance or combined single limit insurance, which is a combination of both. We also offer flight instructor liability insurance.
Fully comprehensive insurance:
Based on a security check, we offer you a fully comprehensive insurance premium that is especially designed for you. Here, your training and experience are just as important as your type of aircraft and its characteristics.
Services:
You can always rest assured that our fully comprehensive insurance covers all the important services, such as:
- Individual classification
- Group contracts for fleets and associations
- Bonus system for no claims and additional qualifications
- Discounts for flight experience
- Frequent flyer discount
- Professional support
We also provide
liability and
accident insurance, which are specifically geared to you and your personal needs.
Claims:
In the event of a claim, we will respond to your claim report immediately. For this, please use the forms from our download area. If you have a problem, just call us: 24 hours a day, 7 days a week. Our employee on site will take care of your needs and our claims department will respond immediately. In case of emergency, you can reach us on +49 (0) 89 - 69 39 23 88.
Service:
We provide you with a comprehensive service during the term of the contract. Our team is always there for you and can advise you by telephone. In addition, we have set up a
callback service. Just complete the form and we will call you back.
Security check:
An independent group of experts has developed a database, based on the relevant insurance factors, with which we can undertake assessment of the pilot and aircraft based on up to 1,000 individual characteristics evaluations. This results in an insurance premium that is calculated especially for you.
Accident insurance:
Accident insurance covers both the conventional accident areas as well as risks associated with handling aircraft.
